Course Listing



Essentials of Test Leadership

Workshop Benefits

This workshop will present techniques to help you:

  • Review the Software Development Testing Life Cycle (SDLC)
  • Distinguish between leadership and management
  • Understand and conduct risk analysis
  • Organize the test environment
  • Learn the documentation structure of the test effort
  • Measure the test effort
  • Organize the project team: roles and responsibilities of members, staff selection and training
  • Realize the methods and activities that will contribute to continuous learning

Workshop Content

Section 1: Process Overview
Review SDLC and role of testing – Scope of work of Test Lead, QA Manager

Section 2: Leadership and Management Concepts
Leadership versus. Management in SDLC – Influential management styles – Building effective relationships – Maintaining effective communications – Justifying resources (ROI) – Maintaining high performance teams

Section 3: Risk Analysis
Estimating contributing risk factors in testing – Scope of risk: project wide and component basis

Section 4: Test Environment
Definition and organization – Technical requirements – Configuration management – Change management – Test tools – Technical problem management

Section 5: Testing Strategy and Documentation Structure
Documentation structure of the test effort – Addresses document points to be met – Stakeholder identification – Communication – Management

Section 6: Metrics and Measurement
What and why are we measuring? – Relation to testing, development and management

Section 7: Test Team Organization
Roles and responsibilities of team members – Staff selection and training – Team organization as it relates to test strategy, risk assessment and leadership concepts

Section 8: Continuous Learning: Building on Your Successes
Methods and activities that contribute to continuous learning – Building influence as leader and improvement of test process – Lessons learned from evaluation of project plan, test report, staff performance and customer surveys – Guidelines for professional and process improvement reviewed

Who Should Attend

  • Test/Quality Leads
  • Test/Quality Managers
  • Quality Executives



Test Planning for Managers

This two-day seminar covers the technique and considerations for writing an effective software test plan. So often testing efforts are thwarted because the test plan was not properly or comprehensively “put together.” This seminar covers a time-tested approach on how to devise a realistic plan for software testing.


Effective Methods of Software Testing

This intermediate level seminar will enable you to effectively plan and execute software testing to validate that a system meets requirements. This seminar provides a structured approach for testing throughout the systems development life cycle using these four steps:

  1. Set Test Objectives
  2. Develop Test Plan
  3. Execute Tests
  4. Summarize and Report Results

A test plan standard is provided with all the worksheets and procedures needed to develop the plan. The process is applicable to prototyping, client/server, or contracting software, as well as conventional system design. The system testing approach addresses:

  • Test strategies
  • Uncovering test critical success factors
  • Setting measurable test objectives
  • Applying test techniques
  • Developing a test plan
  • Using function/test matrices
  • Recording the results of testing
  • Regression testing
  • Developing test reports
  • Making test efforts reusable
  • Test measurement
  • Performing a risk assessment

A recommended tester’s toolbox that can be used within the system testing process is presented. It focuses on test case development and implementation tools and methods. A three-step process for identifying detailed test conditions, designing test cases, and building test data is used to provide for the following test methods:

  • Population analysis
  • Characterizing test conditions using 14 transaction types (over 30 pages of test condition checklists are provided)
  • Determining test conditions from specifications
  • Creating test conditions/expected results
  • Boundary value analysis
  • Equivalence partitioning
  • Decision tables
  • Code coverage
  • Test scripting
  • Test deck development

This is an intermediate expertise level course for an individual who has had some test experience and is interested in improving their level of effectiveness and efficiency in testing techniques and test methodology. It is advantageous if the attendee has had at least two or more years of practical experience in software testing, although that is not necessary.

Who Should Attend

Individuals with responsibilities such as:

  • Software Testers
  • Software Test Managers
  • Software Developers
  • Business Analysts
  • Project Leaders
  • Customers/Users



Boot Camp for Software Testers

This is a two-day foundation course of IT software testing concepts. It provides an excellent overview of the entire software testing professional area. In the Boot Camp for Software Testers Course you will learn the basics needed to become a software tester and quality assurance professional and how testing fits into the software development life cycle. Find out what it takes to be a successful software tester and how testing can add significant value to software development.
You will learn the fundamental steps in the testing process: planning, specification, implementation, evaluation, and reporting. In addition, you will study all of the basic aspects of software testing and QA, including a comprehensive overview of tasks, methods, and techniques for effectively testing software in a world-class testing organization.

Course Outline

  • Learning the fundamentals of software testing
  • An overview of a world-class software testing model and a self-assessment of your organizations software testing capabilities
  • Perform a software testing self-assessment on your personal testing skills
  • Identify and learn the nine components of world-class software testing
  • Identify the top ten software testing challenges and how to address them
  • Each participant will complete a personnel plan of action

Who Should Attend

Individuals with responsibilities such as:

  • Software testers
  • Software test managers/supervisors
  • IT quality control professionals
  • New and experienced quality control personnel



Boot Camp for Software Quality

This two-day foundation course is designed for learning and understanding IT quality concepts. It provides an excellent overview of the entire IT quality professional area. It further provides a macro introduction of the quality assurance area by introducing and reviewing the principles expounded by leading quality experts. This seminar also addresses the important aspects to consider for those organizations that desire to properly organize their quality initiative for improved productivity and organizational integrity. It includes certain case study analyses to reaffirm topic areas covered.
The participant will be introduced to the important quality principles, concepts, responsibilities and vocabulary, will conduct a brief quality management self-assessment, will learn how to implement an IT quality program and will learn how to build a short term action program for your IT organization.

Course Outline

  • Learn the fundamentals of software quality principles, concepts, responsibilities, and vocabulary.
  • Each participant will conduct a brief quality management self-assessment
  • Provide a step-by-step process to implement an IT quality program
  • Learn where your organization is and where it wants to be in a quality function
  • Learn how to make it happen and where to start on the quality journey
  • Help you build a short-term action program for your IT organization by completing a quality action plan

Who Should Attend

Individuals with responsibilities such as:

  • Quality Assurance Managers/Supervisors/Analysts
  • IT Managers
  • Project Leaders
  • IT Service Users
  • QA Leaders



Manager’s Solutions Workshop

Join your peers from other companies, industry thought leaders, and the QAI Global Institute’s professional staff as we tackle the top challenges facing IT managers in building, testing, and delivering quality software applications in today’s demanding environment. Experience this unique opportunity to leverage group skills and knowledge in developing pragmatic solutions during this intense and interactive two-day workshop.
Each attendee will have the opportunity to have their specific challenges and concerns addressed. Some of the challenges that have been addressed in past QAI Manager’s Solutions Workshops include:

  • Proving the value of software quality and testing
  • Improving requirements
  • Testing within Agile projects
  • Defining quality and testing metrics
  • Improving the software development and testing process
  • Building quality in throughout the software development process
  • Making test automation work
  • Establishing a testing center of excellence
  • Managing offshore teams
  • Applying risk analysis
  • Building high performance teams

Your Return on Investment

QAI Global Institute’s studies show that if an IT organization forms an internal committee to develop a solution to a current challenge, the cost to the organization can range from $10,000 to $50,000. In addition to the cost of time for internal resources, there are lost opportunity savings and other benefit deficiencies from the delay in implementing a solution.

By attending the Manager’s Solutions Workshop you will:

  • Get solutions to your specific work challenges
  • Focus on strategic and future oriented issues
  • Connect with peers who can be contacted in the future to discuss work challenges
  • Have the opportunity for one-on-one discussions with QAI’s professional staff on topics that you prefer not to be discussed in a group setting