Following on from the theme of last month, many organisations are dissatisfied with their testing. They feel it is incomplete, or ineffective or costs too much. At the end of the testing effort they are left with a vague feeling of unease. Often it is difficult for people to quantify their concerns but they are very real and lead to delays and ongoing expensive testing in an effort to remove this feeling.
The trouble is that the more they do in testing, the more they may realise what they have not done. This does not increase the confidence level! Furthermore, if they do find problems during this ‘extra’ testing effort the level of confidence drops commensurately and even more testing is required until there is no energy, budget or time left.
Come back on February 25 to see how a Quality Assurance process can address these concerns long before they become issues.