RCA – Why – Part 1

Why bother with Root Cause Analysis on Defects? We have enough to do without adding to the work! We found a defect. We fixed the defect. We retested the defect. We closed the defect (pending success on item 3). Enough said. Let’s move on to something else! We acknowledge that once we have a defect,… Continue reading RCA – Why – Part 1

What should be reported from your Testing Efforts – Part 3

This seems like an obvious question and many people have successfully conquered it and set up a standard for reporting. Every once in a while it falls apart and people get blindsided by extra requests that they did not expect but for the most part it works fairly well. We first mentioned this question a… Continue reading What should be reported from your Testing Efforts – Part 3

What should be reported from your Testing Efforts – Part 1?

This seems like an obvious question and many people have successfully conquered it and set up a standard for reporting. Every once in a while it falls apart and people get blindsided by extra requests that they did not expect but for the most part it works fairly well. However, even when it is well… Continue reading What should be reported from your Testing Efforts – Part 1?

So you want to be a Software Test Manager?

[et_pb_section fb_built=”1″ admin_label=”Section” _builder_version=”3.22″][et_pb_row admin_label=”Row” _builder_version=”3.25″ background_size=”initial” background_position=”top_left” background_repeat=”repeat”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Blog Post Content” _builder_version=”3.0.87″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] So you want to be a software test manager and are wondering about your decision? There are plenty of ways to become a software test manager. If you ask current test managers how… Continue reading So you want to be a Software Test Manager?

Quality Assurance – Implementing Right the First Time

The last three NVP Blogs have discussed Doing it Right the First Time. The last one addresses the issue of Implementing Right the First Time. This is the part that usually trips up most people. They know they want to implement this in their organization. They know how or they can refer to explanations that will… Continue reading Quality Assurance – Implementing Right the First Time

Acting on the Results – Redoing

Last week we discussed how to measure the results of a Process Improvement initiative and how to successfully implement the process. This week we have assumed that the Process Improvement Initiative has been completed and we are now faced with Acting on the Results. There are two possible outcomes from the results and both lead… Continue reading Acting on the Results – Redoing

Acting on the Results

This is the first of two blogs devoted to implementing metrics and discusses the piece most likely to cause failure. Assuming that the metrics were properly identified, measured and the results analyzed, we are now at the point of Acting on the Results of the metrics. There are two major ways in which a organizations… Continue reading Acting on the Results

Implementing Metrics

Implementing Metrics is the hardest aspect of the entire Process Improvement process. It is reasonably easy to determine a need for metrics – anything that can be measured and will lead to cost savings is a candidate for a metric. It is usually fairly straightforward to determine what to measure as long as the question… Continue reading Implementing Metrics

Using Metrics for Process Improvement

There are three aspects to using metrics for Process Improvement: Defining the correct metric to gather Gathering the correct statistics to determine that metric Making use of the results We have already discussed the first two in previous posts so we will make the assumptions that the correct metric has been defined and the correct… Continue reading Using Metrics for Process Improvement

Examples of QC & QA Metrics

It is reasonably easy to define measurements and metrics for any particular organization or project. The bigger question is whether those metrics are relevant to the project and work at hand. Metrics or Measurements Specific to Quality Control Number of tests Number of defects Defects per module Percent of tests completed The above are fairly obvious… Continue reading Examples of QC & QA Metrics