Last week, we asked if your Product Issues were worrying you and suggested some reasons why this concern might arise. The question that might come up is: “Why Quality Assurance for addressing this concern?”. QA is more than just software testing, it is all about Process Improvement and reducing the chance of further errors. Whether you are a startup or someone with hundreds of applications, all the processes surrounding those applications can usually be improved. This is where QA comes in and can help you.
Category: Quality Assurance Consulting
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Are your Product Issues Worrying You?
Possibly your customers will not like the User eXperience.
They may use your product in unexpected ways and break it.
OR
They may love it and ask for further functionality.
Any one of the above scenarios can cause problems for a product. Some may arise within hours of release and others may appear over time. Regardless,you need to be prepared.
- Align your Product Assurance with your clients.
- Incorporate Product Assurance and Testing to catch issues early while they are cheap to fix
- Lay the groundwork for future success.
NVP Software Solutions
- NVP Software Solutions provides industry-leading software product assurance and testing services, customized to address client’s business requirements.
Schedule a no-charge one hour consultation with a senior Product Assurance consultant for an initial assessment/problem solving session.
Contact us: Nvp.ca
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Process for a Quality Assessment – Step 8
Implementation
Having completed, presented and obtained approval for the assessment, the next step is implementation. While this may be done either by the client or by the consultant supplying the assessment, one of the key aspects is to ‘assess the assessment’. In other words, make sure that what was correctly discovered is noted along with any misconceptions that might have been included in the assessment. These findings will feed into updates and course corrections along the way.
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Process for a Quality Assessment – Step 7
Complete the Assessment
Build the report making sure to emphasize the critical points first and providing the supporting information in the appendices. Redacted report formats are available from NVP if you need it. Please contact us.
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Process for a Quality Assessment – Step 6
Complete the Assessment
Assuming the second round of questions provides complete information, it is time to synthesize the information and start the assessment process identifying any gaps, risks (both business and technical) and guidance on how to solve them with minimal impact on the business. Expect this process to go through many drafts (especially for a large company) while competing viewpoints on what is critical and how it can be solved are debated.
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Are your Quality Assurance Issues Worrying You?
Schedule a no-charge one hour consultation with a senior Quality Assurance consultant for an initial assessment/problem solving session.
- Align your Quality Assurance Practices with your client’s needs before they ask.
- Incorporate Quality Assurance and Testing to catch issues early while they are cheap to fix
- Lay the groundwork for future success.
NVP Software Solutions
- NVP Software Solutions provides industry-leading software quality assurance and testing services, customized to address client’s business requirements.
Contact us: Nvp.ca
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Process for a Quality Assessment – Step 5
Second round of interviews. Generally assessments require a second round of interviews (and sometimes more). However, before embarking on the second round, it is critical that the first round be fully analyzed and any new questions or clarifications that might be required are identified and added to the process. Information from the first round might drive new questions for some of the original list of people and clarifications of what was actually expressed in the first round. The second round must find out all the in-depth information to complete the assessment.
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Process for a Quality Assessment – Step 4
In last week’s post we asked the question “Where does it hurt?” or ‘What concerns you?”. Obviously we are going to get different answers to these questions depending on who you ask. If no answer is forthcoming, then there would be a question about the need for an Assessment. However, we are usually inundated with concerns and problems – some real and some imagined. As part of the interview we need to ensure that every concern is noted (no matter how trivial it may appear) and that everyone has a chance to state their issues. Answers to this question will probably drive a lot of the second round of interviews to ensure we get all sides of the problem. Some people may not consider some items to be issues until someone else mentions it.