NVP Software Solutions

Category: User Acceptance Testing

  • Are your Product Issues Worrying You?

    Are your Product Issues Worrying You?

    Possibly your customers will not like the User eXperience.

    They may use your product in unexpected ways and break it.

    OR

    They may love it and ask for further functionality.

    Any one of the above scenarios can cause problems for a product. Some may arise within hours of release and others may appear over time. Regardless,you need to be prepared.

    • Align your Product Assurance with your clients.
    • Incorporate Product Assurance and Testing to catch issues early while they are cheap to fix
    • Lay the groundwork for future success.

    NVP Software Solutions

    • NVP Software Solutions provides industry-leading software product assurance and testing services, customized to address client’s business requirements. 

    Schedule a no-charge one hour consultation with a senior Product Assurance consultant for an initial assessment/problem solving session.

    Contact us: Nvp.ca

  • The Importance of User Scenarios

    The Importance of User Scenarios

    A couple of weeks ago, we mentioned one instance of where Edge Cases relating to monitoring of queues caused a two month slippage in the project schedule. A similar issue came up with mobile phones that the client was accustomed to use when not at the desk. The product was designed with the expectation that users would be seated at desks and controlling the product via the workstation interface. When this was not the case, a substantial set of issues came up revolving around getting the calls to the mobile phones, making sure the queues were acted on properly and reacting to new messages. A further delay was encountered working through these unanticipated changes. There was also a problem with call recording for calls starting on the mobile phones.

    Lessons Learned: A scenario showing the Day-in-the-life of a user would have identified a lot of these issues.