NVP Software Solutions

Tag: QA

  • Process for a Quality Assessment – Step 6

    Process for a Quality Assessment – Step 6

    Complete the Assessment

    Assuming the second round of questions provides complete information, it is time to synthesize the information and start the assessment process identifying any gaps, risks (both business and technical) and guidance on how to solve them with minimal impact on the business. Expect this process to go through many drafts (especially for a large company) while competing viewpoints on what is critical and how it can be solved are debated.

  • TASSQ February 2025 Talk

    Toronto Association of System and Software Quality TASSQ is pleased to announce our Webinar for February 2025.

    Topic: Automation Zero to Hero in Two Weeks

    Presenter: Dave Martin

    Location: Online/Zoom

    When: Tuesday February 25 at 6:15 p.m. until 7:30 p.m. EST

    Cost: $14.00 CAD

    Register at: TASSQ

    Presentation Abstract:

    Join Dave Martin as he discusses surefire ways to go from Automation Zero to Hero in Two Weeks.

  • Process for a Quality Assessment – Step 5

    Process for a Quality Assessment – Step 5

    Second round of interviews. Generally assessments require a second round of interviews (and sometimes more). However, before embarking on the second round, it is critical that the first round be fully analyzed and any new questions or clarifications that might be required are identified and added to the process. Information from the first round might drive new questions for some of the original list of people and clarifications of what was actually expressed in the first round. The second round must find out all the in-depth information to complete the assessment.

  • Process for a Quality Assessment – Step 4

    Process for a Quality Assessment – Step 4

    In last week’s post we asked the question “Where does it hurt?” or ‘What concerns you?”. Obviously we are going to get different answers to these questions depending on who you ask. If no answer is forthcoming, then there would be a question about the need for an Assessment. However, we are usually inundated with concerns and problems – some real and some imagined. As part of the interview we need to ensure that every concern is noted (no matter how trivial it may appear) and that everyone has a chance to state their issues. Answers to this question will probably drive a lot of the second round of interviews to ensure we get all sides of the problem. Some people may not consider some items to be issues until someone else mentions it.

  • Process for a Quality Assessment – Step 3

    Process for a Quality Assessment – Step 3

    In the last post on this topic we said we would look at the initial set of questions that might be posed to someone involved in an assessment. Obviously the initial set are intended to elicit the information on the person and where they belong in the organization and for what parts of the product they are responsible. These questions are self-evident. There could be red flags raised here if the person does not feel they are responsible for anything or have too much for which they are needed.

    However, assuming that those questions go well, the next two may be crucial:

    1. ‘Where does it hurt?’ or “What concerns you?’ these questions can frequently lead to a long list of issues. After all we would not be doing an assessment if there were no concerns.
    2. How do you interact with other people who have input on this product? It is crucial to get this question answered by everyone before going for a second round. The answers to this may uncover a lot of secondary questions for people to whom we have already spoken.
  • TASSQ January 2025 Talk

    TASSQ January 2025 Talk

    Toronto Association of System and Software Quality TASSQ is pleased to announce our Webinar for January 2025.

    Topic: Critical Thinking

    Presenter: James Bach

    Location: Online/Zoom

    When: Tuesday January 28 at 6:15 p.m. until 7:30 p.m. EST

    Cost: $14.00 CAD

    Register at: TASSQ

    Presentation Abstract:

    Join James Bach as he discusses the importance and underrated value of Critical Thinking in testing practice.

  • Process for a Quality Assessment – Step 2

    Process for a Quality Assessment – Step 2

    There will be little progress on an assessment without an understanding of basic system architecture. One of the first requests is for a system diagram so we can start putting names, titles and process questions beside each section. Two red flags may be raised here:

    1. If no-one can generate or find a system diagram then there is an immediate concern that there is no-one who understands the system.
    2. Assuming we can obtain a system diagram, are there sections for which it is impossible to attach a responsible person? Again, an immediate concern that there are pieces of the system that are being left unattended.

    Our next blog on this topic will drill down to the initial set of questions.

  • Quality Assurance

    How to start QA with an unwilling company?

    Sometimes you run into a situation where a company indicates a wish for QA but will not put in any effort to make it happen. It looks like a large effort to them and they cannot see any reason or benefit. In this case there are several steps that you can take to make this happen. We will discuss these over the next few weeks.

    The need for Quality never goes away; it just reappears in a different format each time. The same techniques often apply; it is just a different situation.

    If you have something you would like to discuss, please get in touch. Our contact information is below.

    Test Leader or Manager with concerns? Test Managers Conference.

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