Category: QA

Quality Assurance 2022 – Step 4

In our last post, we talked about how you might have trouble identifying what to improve next.
There is only so much that a group can consider and they may not know everything that exists in the organization. If no-one in the core group involved in the Quality Assurance improvement initiative can identify anything further to work on, then it is time to change the composition of the group. The recommendation is usually to change all of the group except one person. That gives new viewpoints while maintaining continuity.

Do not anticipate that because the initiative has been approved once that it is immune from further questions until it is completed.

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Quality Assurance 2022 – Step 3

In our last post, we talked about how you would encounter resistance from some groups. If you have successfully navigated the issues, then the next problem that may set in is a loss of direction. The initial items to be improved are usually obvious and have been issues for years. However, after that it will take more effort to find things to improve either because they not be obvious or they may have been considered in the past and discarded as unobtainable. It is necessary to go back and revisit old items since the situation may have changed.

One of the key considerations of Quality Assurance is to see how activities interrelate and whether a change in one can have beneficial impacts on many others.

Do not anticipate that because the initiative has been approved once that it is immune from further questions until it is completed.

Test Leader or Manager with concerns? Test Managers Conference.

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Quality Assurance 2022 – Step 2

If you look back at the initial post on this subject from this year, we stated that it was required to ‘sell’ this initiative to other groups. We ended with a comment about the need to anticipate further questions. If you read some of the original books on QA, you will find that they state that QA ‘took on a life of its own’ and became self-sustaining. Most of us do not have that luxury and run into continual push back as the Quality Assurance initiative touches more and more groups. Each group has a different viewpoint and different needs from Quality Assurance. Some of these will be contradictory and some will be in direct opposition to the initiative. All of these will need to be anticipated and answered if we do not want the initiative to stop.

Do not anticipate that because the initiative has been approved once that it is immune from further questions until it is completed.

Test Leader or Manager with concerns? Test Managers Conference.

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Quality Assurance 2022 – Step 1

What seems to be omitted from many Quality Assurance initiatives is the need to ensure it will be well received. There is a tacit assumption that because it seems an obvious thing to do (at least to the Quality Assurance group) then everyone will be onside with doing it and all we need to do is fill in the details to get it going. That rarely works since people do not understand how the items fit together or how they benefit the company. This needs to be explained before we start implementing any changes and all along the process. Both the explanation for the existing changes and the explanation of the changes to come needs to be included. A timeline of the expected changes and the impact as well as the benefits needs to be prepared and maintained.

Do not anticipate that because the initiative has been approved once that it is immune from further questions until it is completed.

Test Leader or Manager with concerns? Test Managers Conference.

Services NVP Quality Assurance Services

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Meeting Book a Meeting with NVP

LinkedIn Group Software Testing and QA Group

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Image by Gerd Altmann from Pixabay