Refining and maintaining the value of intangibles is an on-going task that must be re-visited with every project and at least once a year the entire list needs to be validated to confirm that they are useful items to be included in a project costing. Items that were important may no longer be necessary and new ones may need to be added.
Tag: Quality Assurance
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TASSQ May 2025 Webinar
Toronto Association of Systems and Software Quality (TASSQ) is pleased to announce our Webinar for May 2025.
Topic: Back to Basics
Presenter: Huib Schoots
Location: Online, Zoom
When: Tuesday May 27 at 6:15 p.m. (EDT)
Cost: $14.00 CAD
Register at https://tassq.org/events
Presentation Abstract:
Back to Basics
Organizations are often concerned that testing is not sufficiently focused on finding the problems that really matter. Testers often don’t know how to determine when they’ve tested enough. Testers are naturally inclined to test too much. So we test too much and probably regularly test the wrong things… The solution is simple: back to basics!
Presenter Bio:
My personal mission is to improve software quality by shaping better people by connecting, innovating, facilitating, coaching, enabling, and teaching. I’m fascinated by mindset, thinking, behaviour, communication, and collaboration. I’m active in many communities. Some keywords about me: humanist, servant leader, open, direct, creative, idea generator, result-driven, humorous, problem solver, curious, confronting, critical thinker, passionate and energetic, lifelong learner, entrepreneurial, analytic, and continuous (world) improver. I like hanging out with friends, singing in a rock band, playing trombone in a brass band, board & computer games, LEGO, photography, running, beer brewing, magic tricks, travelling, and reading. I work as a quality & test consultant, trainer & coach.
Plenty of reasons to Attend TASSQ Webinars:
As a professional involved in QA you will:
Get prompt information on topics and thought leadership affecting the QA community -

Quantifying Intangibles – 3
Last week we gave a partial list of intangibles: Better Quality; Strategic decisions; Opportunity and Innovation; Flexibility and Information and Decisions. We recommended setting a base level cost so they had some value. It should not start out too high but as you gain information over the projects, it should be possible to refine the benefit and get a more accurate benefit figure.
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Quantifying Intangibles – 2
Last week we talked about quantifying the intangibles related to a project without stating what they were. The inability to actually state what they are contributes to the inability to quantify them. So here is a partial list: Better Quality; Strategic decisions; Opportunity and Innovation; Flexibility and Information and Decisions.
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Quantifying Intangibles
Last week we talked about how missing Quantifying the Intangibles caused issues in people supporting QA efforts. When intangibles cannot be costed (but still take effort) and the benefits the provide may not be immediate they become a (not so hidden) cost on the project. At the very least we need to put a baseline cost on the intangibles.
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Why is QA Difficult to Understand?
It is difficult to quantify some aspects of QA, particularly the intangible aspects that cannot be costed. If they are lumped under the overall category of being long term improvements or ‘good for the company’, it is very difficult to justify that type of expense out of a project budget. It is no wonder that these types of ideas get very little exposure in your typical IT project.
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TASSQ April 2025 Talk
Toronto Association of System and Software Quality -TASSQ is pleased to announce our Webinar for Aprilh 2025.
Topic: The Pursuit of Failure
Presenter: Chris Armstrong
Location: Online/Zoom
When: Tuesday April 29 at 6:15 p.m. until 7:30 p.m. EST
Cost: $14.00 CAD
Register at: TASSQ
Presentation Abstract:
As testers, we often seek balance: risk & quality, introvert & extrovert, holistic & granular, failure & success.
Throughout my twenty years in testing, I have had the longest relationship with failure. It has the power to demotivate, derail, break, and end progress.
Is our identity as testers in finding bugs, in pointing out where things are incorrect, do we only bring negativity, are we diametrically opposed to developers in this saga called software development?
What you will learn:
- Methods of reflection and retrospection to break the cycle of failure into success.
- The language that we use as testers has power.
- Awareness, movement, and relevancy – software is ever evolving, and we need to change with and help to shape its future, without burning out
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Are your Product Issues Worrying You? – Part 2
Last week, we asked if your Product Issues were worrying you and suggested some reasons why this concern might arise. The question that might come up is: “Why Quality Assurance for addressing this concern?”. QA is more than just software testing, it is all about Process Improvement and reducing the chance of further errors. Whether you are a startup or someone with hundreds of applications, all the processes surrounding those applications can usually be improved. This is where QA comes in and can help you.
