Author: Neil

  • Toronto based Courses for February 2018

    The following courses are being offered in Toronto in February 2018.

    1. Test Leadership
    2. Manager’s Test Planning
    3. Boot Camp for Testers

    Courses will be repeated in April and October of 2018.

    Registration is available at nvp.ca/training

  • Courses for 2018

    Enrolment for Winter 2018courses on the following topics is still open:

    1. Test Leadership
    2. Manager’s Test Planning
    3. Effective Software Testing
    4. Boot Camp for Testers
    5. CSTE Certification Training
    6. CSQA Certification Training
    7. CAST Certification Training
    8. Other courses on request

    Courses are continuing from January to June 2018.

    Take your opportunity to get training created by experts in the field. Make 2018 your best Quality Assurance year by being prepared and ready for whatever might come your way in terms of Software Testing or Quality Assurance.

    Quality Assurance is not just a solution to a technical software problem. It is a consideration for the entire business. Software Quality Assurance failures impact the entire business and can lead to large problems if not addressed.

    Training testers using NVP supplied courses provides testers with the techniques, tools, and knowledge to select the best method for testing – not the one that has been used for the last 15 years that’s falling short!

    When you work with an experienced software testing trainer you benefit by:

    • Creating more valuable employees that pays back more than investments
      in any test tool!
    • Getting real value from testing
    • Enhancing speed, accuracy and results from your testing processes
    • Seeing larger profits

    Quality assurance training is a great way to help ensure your systems are working for you while supporting and contributing to the growth of your company.

    Let us know if we can help!

  • Selecting Software to run your business – 3

    Implementation is by far the most interesting and challenging part of Selecting Software to run your business. This is where the details become major problems and resistance to change can derail the entire project.

    It is crucial to do the following:

    1. Get everyone on side.
    2. Get a champion (or champions).
    3. Anticipate the issues.
    4. Address the issues (before they become problems).
    5. Start small (if possible).
    6. Demonstrate successes.
    7. Roll out to the entire company

    Many solution packages look simple on the outside but turn out to be complex to implement and maintain. Others have hidden depths you will never use while others will disappoint you. The selection process is crucial to anticipate some of these issues and make provisions to address them.

    No matter what package is selected or what deployment process is used; at some point the implementation must go ahead or else it will never occur.

    A study from some years ago provided the following figures for software that was purchased to be implemented:

    1. Software Delivered but never successfully used – 47% of the total.
    2. Software paid for but not delivered – 29% of the total.
    3. Software used but extensively reworked or later abandoned – 19% of the total.
    4. Software that could be used after changes – 3% of the total.
    5. Software that could be used as delivered – 2% of the total.

    Implementations have to fall into that 2% to be fully succesful and within the 5% to be partially sucessful. These are not high odds and to be successful requires a correct deployment process throughout the organisation.

    If you have concerns about any of the three stages (Stage 1 and Stage 2 were described in earlier blogs) of acquiring and implementing software – call us at 1-800-811-4718 or contact us.

    We are here to help.

  • Selecting Software to run your business – 2

    As mentioned in the last blog, there is any number of packages that are available to do some or all of what you want the business to do. Whether that is to track Goods-in-Transit, Maintain Financial Records, Generate a Sales Catalogue, Create and send an email blast, Retain Customer Information, Track needed Repairs or Write a Document, there are many choices and all the choices have their advantages and disadvantages. Some are cheap, others expensive. Some provide functionality you will never use, others will leave you wishing the software did more.

    If you are facing this conundrum, there is a solution. There are methods to evaluate what you need, then to evaluate what is available and then to finally bring the two together to make a quantified decision about what to buy (or build).

    The high level process is:

      1. Survey all the areas in your organisation that will be affected by the new software.
      2. Document the stated requirements from each group and give them weights (example follows).
        • Must have = 5.
        • Note: Any technical requirements that cannot be changed are given a 5 or you can simply set them up as initial questions and remove anyone not matching them.

        • Should have = 4.
        • Nice to have = 3.
        • Minimal need = 2.
        • Unimportant = 1.
        • Not relevant = 0.
      3. Create a scorecard based on the above.
      4. Survey the existing tools (there are many sites on the internet).
      5. Select the top 4 and bring in the vendors for a demonstration.
      6. Fill in the scorecard.
      7. Bring in the two highest scorers for a more indepth presentation.
      8. Make your selection knowing with certainty that you have made the best choice.

      Now comes the more interesting part: Implementation. That is a subject for the next blog.

  • Selecting Software to run your business

    We recently spoke to a municipality about their current IT practices and came away with several interesting pieces of information that point to the probable future of a lot of the software industry. (more…)

  • Still time to Enrol for Fall 2017

    Enrolment for Fall 2017 courses on the following topics is still open:

    1. Test Leadership
    2. Manager’s Test Planning
    3. Effective Software Testing
    4. Boot Camp for Testers
    5. CSTE Certification Training
    6. CSQA Certification Training
    7. CAST Certification Training
    8. Other courses on request

    Courses are continuing from September to November of 2017.

    Take your opportunity to get training created by experts in the field. Make 2018 your best Quality Assurance year by being prepared and ready for whatever might come your way in terms of Software Testing or Quality Assurance. Waiting to next year puts you behind when a problem does occur.

    Quality Assurance is not just a solution to a technical software problem. It is a consideration for the entire business. Software Quality Assurance failures impact the entire business and can lead to large problems if not addressed.

    Training testers using NVP supplied courses provides testers with the techniques, tools, and knowledge to select the best method for testing – not the one that has been used for the last 15 years that’s falling short!

    When you work with an experienced software testing trainer you benefit by:

    • Creating more valuable employees that pays back more than investments
      in any test tool!
    • Getting real value from testing
    • Enhancing speed, accuracy and results from your testing processes
    • Seeing larger profits

    Quality assurance training is a great way to help ensure your systems are working for you while supporting and contributing to the growth of your company.

    Let us know if we can help!

  • Struggling with Software Testing?

    Businesses, organizations and corporations purchase software in hopes of bettering existing processes, but sometimes the data is suspect and manual processes have to be put in place to fix errors caused by the new software tools. If software was implemented to help you operate more efficiently and grow as an organization, why is your new software slowing you down? Perhaps it’s time to look to your software testing team! (more…)

  • JobBOSS Certification under ISO 13485 and FDA QS 21 Parts 11 and 820

    Software like JobBOSS is an integral part of many shop processes.  While it may not be as ‘visible’ or ‘apparent’ in many situations, it is often key to scheduling, controling, recording, and maintaining many of the results of work completed in various shops.

    As a result, regulatory agencies like the FDA and ISO require proof that the software is in compliance with regulations like FDA Quality Systems regulation 21 Parts 11 and 820 and ISO 13485 if the products from the machine shop are used for registered industries.  Your surveillance audits, and the client audits that are requested by customers to ensure that the supplying shop is in compliance, may include the software such as JobBOSS.  The audit pertains to the actual use of the software in the shop, including installation, maintenance, and upgrade processes.  The auditor looks for proof of due diligence with regard to the above processes and requires proof from the audited organisation.  In software, this proof generally takes the form of screen shots showing unchanged behaviour in major functionality after upgrades have occurred, and various supporting reports and documents.  This constitutes a Quality Assurance program for the software.  The auditor examines these proofs and evidence of the Quality Assurance program to provide a Pass on the audit.

    If you have a concern about passing an audit for JobBOSS or have had an audit that has resulted in an NC rating, take a look at our service  to see what can be done and how it can help you pass an audit.  Contact us to follow up.

     

    NVP has generated and maintains a regression package for JobBOSS to help organisations pass the audit.  Since it is already built, the cost is restricted to customising it for your situation and gathering up the artifacts as proof.  The cost of updating is borne by NVP.