No plan survives contact with the enemy
An earlier post referenced the fact that the Quality Assurance and Business Plan need to be integrated to be successful. In addition, A LATER made the comment that a Quality Assurance initiative can be derailed by passive or active resistance (as can all plans). Even though Quality Assurance is inherently a long term process, and depends on trends over months and years, there may be a need to change direction. It is entirely possible that the competitive environment may change or a new discovery changes a process. The business plan may also change as a result of the items mentioned already or as they try something new.
Whatever the reason, there has to be flexibility in the QA plan as well.

Leave a Reply