Last month we talked about how October was Quality Month. We want to follow on from that with a comment about how “Quality is Everyone’s Responsibility”. This came up repeatedly at the conference last week (amongst all the talks on AI in QA)
If you have heard any of the following statements you may be in trouble. Our response is in the second line of each listed comment.
1. We are doing quality.
Quality is not done. It is a process that is on going.
2. We have a Quality Assurance department and Quality is their concern.
Quality is not just one department.
3. We have finished the Quality Assurance.
Quality is never done.
4. Quality Assurance is built into our processes and we have no need to change.
You were perfect from the start?
5. We have never had a Quality Assurance problem.
Now is a good time to stop the first one.
Quality cannot be added to a product that is poor quality from the start. It is not something that can be inserted into a product after it is built.
If you feel that this is you, get in touch to discuss where you can improve. www.nvp.ca/contact
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