Privacy of data is becoming increasingly important to the industry. With increasing regulations and increased scrutiny from the press, no organization can hide data breaches for too long.
Issue The client was facing a privacy audit from one of their customers.
Please take a look at Case Study 10: https://nvp.ca/wp-content/uploads/2021/06/Case-Study-10-Privacy.pdf to see what was provided.
Resources are always a problem in projects. You may have too many at one point, too few at another point and the skills may be mismatched even if the number matches to what you estimated. Issue The client was expanding rapidly in a new industry. Two large organizations in a related industry had already started divisions to address this market but we were dealing with a new and much younger company.
Please take a look at Case Study 9: https://nvp.ca/wp-content/uploads/2021/06/Case-Study-9-Resources.pdf to see how the process was managed.
Frequently organizations grow concerned about their Quality Assurance Processes. They are not sure if they are using the best processes for their testing. Everything has been internally built with little input from outside the organization. Over time the isolation may lead to inefficient processes. There may not be an awareness of what has changed and how it might impact their work habits.
Please take a look at Case Study 7: https://nvp.ca/wp-content/uploads/2021/06/Case-Study-7-Consulting.pdf to see how the process was redesigned.
Frequently organizations encounter a need for Quality Assurance Processes. A client, wanted to improve their processes but had no idea how to get there or what was involved. They were also hampered by a lack of knowledge of how other departments worked or what they did before the applications reached QA or after they left.
Please take a look at Case Study 6: https://nvp.ca/wp-content/uploads/2021/10/Case-Study-6-Coaching.pdf for how a process issue was resolved in one case.
An NCR (Non-Conformance Report) from an Audit is the last thing anyone wants to see. Especially if you are not familiar with how to handle it. Your business is in production of high precision parts, or providing groceries to consumers, or a business-to-business solution. The last thing you need is an auditor asking questions about your software processes.
Please take a look at Case Study 3: https://nvp.ca/wp-content/uploads/2019/07/Case-Study-3.pdf for how an NCR was resolved in one case.
The role of a Test Lead varies widely between organisations and even within some large organisations. Some test leads execute a plan, other build and manage and some run multiple projects with other test leads running particular aspects. If you are in this position, you may be wondering what to do.
Please take a look at Case Study 2: https://nvp.ca/wp-content/uploads/2019/06/Case-Study-2.pdf for how training was organised in one particular example.
While iterative methodologies do not expect full requirements at the beginning of a project, it may still be critical to eventually capture the entire set of requirements. Traceability between testing and requirements has become popular recently to provide auditability.
Please see https://nvp.ca/wp-content/uploads/2021/06/Case-Study-8-Requirements.pdf for an example Case Study.
Test Automation is critical to any ongoing test efforts. Without automation., there is no way that testing can keep up and it is almost impossible to complete regression testing or any sort of Performance Testing. Tracking current status is also difficult. With AI coming into the mix in both the product and the test tool, the need is greater than ever to understand what is available and how it works.
Please take a look at the Case Study 5: https://nvp.ca/wp-content/uploads/2019/07/Case-Study-5.pdf for more information